PRIVACY POLICY
At Therasia, we are committed to protecting your personal data and ensuring transparency about how your information is used. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
Responsible Entity
Peri-IT GmbH Freiestrasse 31 3012 Bern, Switzerland Email: hello@therasia.it
Data Collection and Usage
This website is a static site without user accounts or forms. We collect personal data only when you actively send it to us:
- Your name, email address and anything else you include when you write to hello@therasia.it.
- The messages you type into the chat assistant — only if you have allowed the Chat & Support category (see below).
We use this information solely to answer your enquiry. We run no advertising on this site; anonymous usage statistics (Google Analytics) are collected only if you consent — see below.
Cookies and Consent
vulcano.travel sets only first-party cookies that are strictly necessary for the site to work. They store no tracking data and are not shared with anyone:
- v_locale — remembers the language you chose (English, Italiano, Deutsch, Français).
- v_consent — remembers your cookie-banner decision itself, for a maximum of six months.
- v_chat — remembers that you chose to start the chat assistant, so it can load again on your next visit. Set only after you press START CHAT.
No other cookie is set and no third-party script is loaded before you have given consent — through the cookie banner or, for the chat assistant, by starting the chat yourself. You can change or withdraw your consent at any time via Cookie settings in the footer of every page. When you withdraw a category, the page reloads to remove that category's cookies stored on this site.
Chat & Support (Chatbase)
The chat assistant is provided by Chatbase Inc., a company based in the United States. It uses a two-click model: the chat button in the corner of this site is ours and makes no connection anywhere; only when you confirm START CHAT — after a short notice naming what is transmitted — does the Chatbase script load. When active, it loads a script from chatbase.co, sets its own cookies, and transmits the messages you type and your IP address to Chatbase servers, which may be located in the United States or other countries outside the EU/EEA and Switzerland. If you never start the chat, no connection to Chatbase is made. You can switch the chat off again at any time via Cookie settings in the footer.
Statistics (Google Analytics)
With your consent we use Google Analytics 4, provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, a Google LLC company; data may be transferred to servers in the United States. It runs only after you have allowed the Statistics category in the cookie banner — without that consent, no Google script is loaded and no request to Google is made.
When active, it counts anonymously how the site is used: which pages are viewed and which buttons are clicked (for example “Book now”, “Call now” or the link to the webcam), together with the page language, the approximate region, and the device and browser type. We have configured it without advertising features: no ad personalisation, no Google Signals. GA4 does not store IP addresses. It sets first-party cookies — _ga and _ga_<id>, stored for up to two years — to recognise returning visits.
You can withdraw this consent at any time via Cookie settings in the footer: the page reloads, the _ga cookies are deleted and no further data is sent to Google.
Embedded Content and External Links
The interactive island map is embedded from map.therasia.it, which is operated by us (Peri-IT GmbH). Links to external sites — for example the live webcam, ferry operators or the venues we list — lead to third-party services with their own privacy policies.
Your Rights
You have the right to request information about the personal data we store, correct inaccurate data, or request deletion where legally permissible. Please contact us at hello@therasia.it.
Disclaimer
While we strive to keep all information on this website up to date and accurate, we do not assume liability for any incorrect or outdated information provided on the site.